Ankit Kumar Singh

Enterprise-level employee recognition and rewards platform designed to enhance employee engagement and satisfaction. Implemented comprehensive reward management system with real-time notifications and analytics dashboards. Successfully managed team coordination and delivered milestones on schedule.

Real-time communication and collaboration platform for enterprise users. Built scalable infrastructure with load balancing and auto-scaling capabilities. Implemented secure data handling using AWS Secret Manager and optimized performance for high-concurrency scenarios.

Comprehensive administrative management platform for handling multi-tenant operations. Designed microservices architecture for scalability. Implemented scheduled jobs for automated workflows and event-driven processing for real-time updates.

Single Sign-On (SSO) solution integrating multiple enterprise systems with centralized authentication and authorization. Implemented OAuth2 and SAML protocols for secure identity verification. Enhanced security posture across all connected applications.

Cloud-based tax management and filing platform utilizing Azure Doc AI for document processing. Automated tax calculation, compliance tracking, and secure document storage. Integrated with AWS services for backend processing and data analytics.

Enterprise-wide global management application supporting multi-region deployment. Architected using event-based services for loose coupling and high scalability. Implemented load balancing strategies for optimal resource utilization and performance.

Enterprise-grade cloud-based contact center solution providing unified communication and customer interaction management. Built on AWS infrastructure with VoIP capabilities powered by Asterisk Server. Features include IVR, call routing, call recording, quality management, analytics, and CRM integration. Multi-tenant architecture supporting hundreds of concurrent users with 99.9% uptime SLA.

Advanced IVR system integrated with Asterisk Server for automated customer interaction routing. Supports multilingual prompts, DTMF recognition, and intelligent call routing based on customer requirements. Seamlessly integrates with CRM systems for context-aware interactions.

Real-time monitoring and analytics dashboard providing insights into contact center operations. Displays live call metrics, agent performance, customer satisfaction scores, and operational KPIs. Built with React frontend and Node.js backend for low-latency data updates.

Integrated workspace for contact center agents providing call handling, customer data, ticketing, and communication tools in a single interface. Designed for optimal agent productivity with intuitive UI and smart screen pops. Includes quality assurance and coaching tools.

Comprehensive HR management system for handling employee lifecycle including recruitment, onboarding, attendance, leave management, and performance appraisals. Features self-service portal for employees, automated workflows for approvals, and detailed reporting capabilities. Integrated with payroll and finance systems.

Integrated management system for hotels and residential societies providing comprehensive features for guest/resident management, facility booking, maintenance requests, and billing. Includes mobile app for residents/guests and admin portal. Integrates biometric solutions, RFID access control, and automated barrier management.

Automated access control system integrating boom barriers with RFID card readers and biometric identification. Manages vehicle and personnel entry/exit with real-time logging and reports. Features include number plate recognition, visitor management, and unauthorized access alerts.

Comprehensive CCTV management system integrating multiple camera feeds with centralized recording and monitoring. Features include motion detection, intelligent alerts, video analytics, and searchable archive. Integrates with access control system for coordinated security operations.

Multi-modal biometric authentication system supporting fingerprint, facial recognition, and iris scanning. Integrated with access control and event management systems for comprehensive security. Real-time verification with minimal latency and high accuracy.

Contactless access control using QR codes and RFID wristbands for events, hotels, and facilities. Real-time validation and automatic barrier operation with audit trails. Supports multiple access levels and time-based permissions. Mobile app for guest check-in and barrier access.

Full-featured e-commerce platform with product catalog, shopping cart, payment gateway integration, and order management. Built with scalable microservices architecture. Integrated with inventory management and fulfillment systems. Features real-time inventory updates and analytics.